In part four of a series of PM Forum articles on ‘the seven habits of a commercial adviser’ Ben Kent and Adrian Furner discuss how relationships drive business success. [Habit 4] What was the last big business decision you made? Even when we believe we are making logical decisions, the very point of choice is arguably always emotional. Understanding […]
https://www.commerciality-hub.com/wp-content/uploads/2014/11/People.jpg183275Commerciality Hubhttps://www.commerciality-hub.com/wp-content/uploads/2013/04/Logo-for-website2.pngCommerciality Hub2014-11-07 13:01:402014-11-07 14:23:29[Top tips] Understand the people
In part three of a series of PM Forum articles on ‘the seven habits of a commercial adviser’, Ben Kent and Adrian Furner discuss how advisers need to demonstrate an understanding of economics. [Habit 3] What does ‘economics’ mean to you? Traditionally it is a difficult term to grapple with. A formal definition would be ‘the study of the production and consumption of […]
Account management is sometimes neither well understood nor systematically applied. When done well, it helps advisers better understand and service key clients, but it is also a lever for more stable and profitable client-adviser relationships. David Maister, a professional services expert, writes: “The best news is that key account management is in everyone’s interests. Clients […]
https://www.commerciality-hub.com/wp-content/uploads/2014/09/Account-management.jpg183275Commerciality Hubhttps://www.commerciality-hub.com/wp-content/uploads/2013/04/Logo-for-website2.pngCommerciality Hub2014-09-26 13:42:222014-11-12 09:58:34[Seminar] How to take account management to the next level
[Top tips] Understand the people
/0 Comments/in General, Habit 4 - People /by Commerciality HubIn part four of a series of PM Forum articles on ‘the seven habits of a commercial adviser’ Ben Kent and Adrian Furner discuss how relationships drive business success. [Habit 4] What was the last big business decision you made? Even when we believe we are making logical decisions, the very point of choice is arguably always emotional. Understanding […]
[Top tips & case study] Understanding economics
/0 Comments/in Habit 3 - Economics /by Commerciality HubIn part three of a series of PM Forum articles on ‘the seven habits of a commercial adviser’, Ben Kent and Adrian Furner discuss how advisers need to demonstrate an understanding of economics. [Habit 3] What does ‘economics’ mean to you? Traditionally it is a difficult term to grapple with. A formal definition would be ‘the study of the production and consumption of […]
[Seminar] How to take account management to the next level
/0 Comments/in General /by Commerciality HubAccount management is sometimes neither well understood nor systematically applied. When done well, it helps advisers better understand and service key clients, but it is also a lever for more stable and profitable client-adviser relationships. David Maister, a professional services expert, writes: “The best news is that key account management is in everyone’s interests. Clients […]