Are you looking for advice on how to make your firm more commercial? We can offer small pieces of strategic advice or an end-to-end solution.
We use our 7 habits model to assess how commercial your people are and to benchmark your internal processes against best in class firms. We offer advice on:
- Client management including: client feedback, project management, pricing and account management
- Sales and marketing effectiveness
- Thought leadership
- Talent strategy (including competency frameworks and L&D)
We have provided consultancy advice to a wide range of professional firms including: a BIG 4 accountancy firm, Grant Thornton, Kemp Little and GVA to name a few.
Our advice is practical and effective. Our consultants have worked in-house and have an intimate knowledge of the professional services sector.
The Commerciality Programme
Linking the 7 habits framework and it’s 21 underpinning competencies with our skills in gaining client insight we can offer deeper understanding of what your client means when they say that you could be ‘more commercial’. [Learn more]
Case study – Improving profitability for a UK law firm
Our team helped one of the UK’s leading specialist law firms to address the declining profitability of some of its most high-profile work. The firm faced pricing pressure from clients, discounting fees by 20% to retain work.
Using one client as an initial case study, Meridian West reviewed the firm’s pricing strategy and provided coaching on fee negotiation and transaction scoping for fee earners to ensure a sustainable business relationship for both the client and the firm.